Mr. Merchant is a Managing Director of Operations at Magnolia Capital, a nationally focused multifamily investor based in Chicago.
Prior to joining Magnolia, Mr. Merchant spent 14 years at Equity Residential (EQ), the largest owner of apartments in the US with a $30B market cap and revenue of $2.5B. There he was the Operations Executive and Senior Vice President for Marketing, Sales, Call Center, Brand, Maintenance Technology, Ancillary Income / RUBs, Procurement and Utilities teams. At EQ he managed 65 corporate employees and lead many corporate initiatives including the reinvention of EQ’s marketing platform which resulted in top-quartile revenue growth versus competitors.
Mr. Merchant received a Master of Business Administration (“MBA”) from The Wharton School of Business, University of Pennsylvania and a Bachelor’s degree in Accounting from the University of Kansas.