• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management system (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed,communicates residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the property as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
• Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.
• May assist and/or supporting leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application  and credit verification.
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.

Who We Are Looking For:

• Minimum 2 years in residential property management required
• Experience in supervisory role and managing staff
• Financials experience/experience working with a budget
• Strong working knowledge of operating computer systems, specifically Microsoft Office Suite (Word, Excel) property management system; RealPage
• Regular attendance, punctuality and dependability required
• A positive, motivating, team-oriented attitude
• High degree of flexibility and tolerance for change
• Ability to train, develop, lead and mentor
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
• Superior written and verbal communications skills
• Ability to manage several tasks at once while remaining detailed and well organized. Strong time management, organizational skills, and good follow through with attention to detail are skills needed to be successful in this role
• Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility
• Ability to work with a diverse group of people and customers
• Ability to meet and exceed sales and customer service objectives
• Understanding of federal, state and local fair housing laws and provisions
• Ability to work a flexible schedule including weekends and holidays as required

What is required:

• Bachelor's degree preferred or equivalent work experience required
• A valid Driver’s License and reliable transportation may be required based upon specific property needs

Magnolia Capital is currently seeking a Leasing for its newly formed property management company, STYL Residential. The Leasing Professional assists property owners with leasing their properties to prospective tenants. This may include marketing properties, preparing lease documents and screening prospective tenants to qualify them. This may also include acting as a representative for property owners.

This position is based in Atlanta. 

Essential Responsibilities:

• Recording and updating details of prospective and existing landlords and tenants into computer databases.
• Examining properties and informing maintenance staff of issues.
• Advertising available properties and conducting property tours as part of marketing activities.
• Screening prospective tenants to ensure they meet eligibility requirements.
• Completing lease applications and assisting with verification of application information.
• Informing prospective tenants of results.
• Inspecting properties when tenants take occupation and vacate.
• Liaising with tenants to provide information and address their complaints and concerns.
• Maintaining and storing documentation effectively.
• Accepting rent payments, security deposits and other applicable fees.

Leasing Agent Requirements:

• 3+ work experience as a Leasing Agent or similar position.
• Proficient knowledge of real estate industry, property management principles and relevant legislation.
• Valid driver’s license and own reliable transport.
• Outstanding communication skills, both verbal and written.
• Excellent negotiation and problem-solving skills.
• Strong people skills.
• Available to work extended hours.

Magnolia Capital is currently seeking a Maintenance Supervisor for its newly formed property management company, STYL Residential. The Supervisor is accountable for the maintenance team and maintenance needs of the property, including make-readies, perform general maintenance and repair.

This role requires 40 hours per week; Workweek may include weekends, overtime and on-call hours. This position is based in Atlanta, Georgia.

Responsibilities:

• Ensure all service requests and repairs are made correctly and in a timely manner
• Prepare apartments for new move in’s and complete “make-ready” process of vacant apartments
• Complete resident service requests and repairs in a timely manner
• Maintain cleanliness of exterior buildings and parking areas
• Assist your supervisor with vendor management and other duties
• Perform routine maintenance and inspections for equipment
• Maintain an organized, clean and safe work area
• Assist Maintenance Supervisor with monitoring inventory of parts and supplies at appropriate levels
• Ensure adherence to the company's safety and hazard communications programs, policies and procedures
• Maintain superior customer service relationship
• Communicate effectively with residents, fellow associates, vendors and supervisors
• Work with Maintenance team to maintain and implement effective preventative maintenance program
• Attend and participate in technical training programs to maintain personal skill level
• Other tasks or duties as assigned 

Qualifications:

Each job duty must be performed with the focus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job’s essential functions.

Education:

• No specific level of education is required
• Ability to read and write English for safety and productivity reasons
• Ability to accurately perform basic mathematical functions

 Professional Experience:

• 3+ years experience in community management maintenance, other building maintenance or related trade. Renovation experience may be required for older properties built 5 or more years ago.

 Attendance/Travel:

• On-call, after-hour emergency service may be required, with on-call staff required to live within a minimum distance to the community for efficient response time 

 Physical Requirements:

• Hands-on repair and maintenance work constitutes majority of time and duties
• Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit  

 Licenses/Equipment:

• EPA certification Type I and II
• Other licenses and certifications as required by state or federal law
• Use of general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents
• Appropriate safety equipment and apparel that includes proper footwear, such as work boots

 Skills:

• Excellent written and verbal communication skills
• Ability to accept and learn from constructive criticism
• Well organized, detail oriented and efficient
• Team oriented with ability to work independently on occasion
• Ability to prioritize and multi-task
• Must possess strong analytical and problem solving skills
• Strong customer service orientation
• Ability to meet deadlines which may include late hours and weekends as needed
• Ability to follow oral and written instructions

 Computer Skills:

• Basic computer and Internet knowledge 
• Ability to use Outlook

Magnolia Capital is currently seeking a Maintenance Technician for its newly formed property management company, STYL Residential. The Maintenance Tech is accountable for the maintenance needs of the property, including make-readies, perform general maintenance and repair.

This role requires 40 hours per week; Workweek may include weekends, overtime and on-call hours. This position is based in Atlanta.

Essential Responsibilities:

• Ensure all service requests and repairs are made correctly and in a timely manner
• Prepare apartments for new move in’s and complete “make-ready” process of vacant apartments
• Complete resident service requests and repairs in a timely manner
• Maintain cleanliness of exterior buildings and parking areas
• Assist your supervisor with vendor management and other duties
• Perform routine maintenance and inspections for equipment
• Maintain an organized, clean and safe work area
• Assist Maintenance Supervisor with monitoring inventory of parts and supplies at appropriate levels
• Ensure adherence to the company's safety and hazard communications programs, policies and procedures
• Maintain superior customer service relationship
• Communicate effectively with residents, fellow associates, vendors and supervisors
• Work with Maintenance Supervisor to maintain and implement effective preventative maintenance program
• Attend and participate in technical training programs to maintain personal skill level
• Other tasks or duties as assigned by the Supervisor

• One to two years’ experience in community management maintenance, other building maintenance or related trade. Renovation experience may be required for older properties built 5 or more years ago.
• No specific level of education is required
• Ability to read and write English for safety and productivity reasons
• Ability to accurately perform basic mathematical functions 

Education:

• No specific level of education is required
• Ability to read and write English for safety and productivity reasons
• Ability to accurately perform basic mathematical functions

 Professional Experience:

• One to two years’ experience in community management maintenance, other building maintenance or related trade. Renovation experience may be required for older properties built 5 or more years ago.

 Attendance/Travel:

• On-call, after-hour emergency service may be required, with on-call staff required to live within a minimum distance to the community for efficient response time 

 Physical Requirements:

• Hands-on repair and maintenance work constitutes majority of time and duties
• Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit  

 Licenses/Equipment:

• EPA certification Type I and II
• Other licenses and certifications as required by state or federal law
• Use of general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents
• Appropriate safety equipment and apparel that includes proper footwear, such as work boots

Skills:

• Excellent written and verbal communication skills
• Ability to accept and learn from constructive criticism
• Well organized, detail oriented and efficient
• Team oriented with ability to work independently on occasion
• Ability to prioritize and multi-task
• Must possess strong analytical and problem solving skills
• Strong customer service orientation
• Ability to meet deadlines which may include late hours and weekends as needed
• Ability to follow oral and written instructions

 Computer Skills:

• Basic computer and Internet knowledge 
• Ability to use Outlook

• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Address the concerns of current and prospective residents in a friendly and professional manner.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability.
• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover.
• Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors.
• A willingness to adapt to frequent change as our company continues to grow and evolve.
• Perform any other related duties as required or assigned.

Who We Are Looking For:

• Minimum 2 years in residential property management required
• Experience in supervisory role and managing staff
• Financials experience/experience working with a budget
• Strong working knowledge of operating computer systems, specifically Microsoft Office Suite (Word, Excel) property management system; RealPage
• Regular attendance, punctuality and dependability required
• A positive, motivating, team-oriented attitude
• High degree of flexibility and tolerance for change
• Ability to train, develop, lead and mentor
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
• Superior written and verbal communications skills
• Ability to manage several tasks at once while remaining detailed and well organized. Strong time management, organizational skills, and good follow through with attention to detail are skills needed to be successful in this role
• Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility
• Ability to work with a diverse group of people and customers
• Ability to meet and exceed sales and customer service objectives
• Understanding of federal, state and local fair housing laws and provisions
• Ability to work a flexible schedule including weekends and holidays as required

What is required:

• Bachelor's degree preferred or equivalent work experience required
• A valid Driver’s License and reliable transportation may be required based upon specific property needs

• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Address the concerns of current and prospective residents in a friendly and professional manner.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability.
• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover.
• Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors.
• A willingness to adapt to frequent change as our company continues to grow and evolve.
• Perform any other related duties as required or assigned.

Who We Are Looking For:

• Minimum 2 years in residential property management required
• Experience in supervisory role and managing staff
• Financials experience/experience working with a budget
• Strong working knowledge of operating computer systems, specifically Microsoft Office Suite (Word, Excel) property management system; RealPage
• Regular attendance, punctuality and dependability required
• A positive, motivating, team-oriented attitude
• High degree of flexibility and tolerance for change
• Ability to train, develop, lead and mentor
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
• Superior written and verbal communications skills
• Ability to manage several tasks at once while remaining detailed and well organized. Strong time management, organizational skills, and good follow through with attention to detail are skills needed to be successful in this role
• Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility
• Ability to work with a diverse group of people and customers
• Ability to meet and exceed sales and customer service objectives
• Understanding of federal, state and local fair housing laws and provisions
• Ability to work a flexible schedule including weekends and holidays as required

What is required:

• Bachelor's degree preferred or equivalent work experience required
• A valid Driver’s License and reliable transportation may be required based upon specific property needs

• Assist in the development of operations and capital budgets and five year forecasts
• Implement and monitor operation and capital expense programs 
• Implement and monitor the Community's Operations and Maintenance Program 
• Develop RFP’s, assistance with bid analysis, and project management
• Assist in Community due diligence and preparation of reports for fee clients, company acquisitions, and Community takeovers
• Training of onsite maintenance staff for site-specific concerns and general training
• Oversee Community environmental safety programs 
• Conduct site visits on a regular basis 
• Maintain and train the maintenance staff 
• Evaluate and work with on-site team and Regional Manager to correct any deficiencies issues
• Experience with interior renovations
• Experience with site plan preferred
• Travel up to 50% required for this role

• Minimum 5 years experience in maintenance management and experience supervising
• Experience with planning, scheduling, and estimating
• EPA certification
• CPO certification
• Computer skills (Microsoft word, Microsoft Excel, PowerPoint)